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Prevention of unsanctioned payments abroad

In order to protect your money, we have introduced the bankcard protection system to prevent unsanctioned use of your card for making payments abroad and on Internet shops registered abroad.

Professionals at Danske Bankas monitor electronic payments in foreign countries daily and restrict payments in the electronic space of certain countries after having considered changes in the economic and political situation as well as the increase in unauthorised payments or skimming.

Depending on the potential risks, different constraints are applied in different countries. For example, it may be prohibited to withdraw cash from ATMs, pay by card in shops where no PIN code is required, or pay on the Internet.

The list of countries where restrictions on electronic payments apply:
Country Restrictions
Argentina Payments by cards that are not confirmed by a PIN code are not permitted
Bahrain Operations by cards are not permitted
Cambodia Operations by cards are not permitted
Dominican Republic Payments by cards that are not confirmed by a PIN code are not permitted
Libya Operations by cards are not permitted
United States of America Payments by cards that are not confirmed by a PIN code are not permitted
The list is regularly updated.

Please notify us about planned trips

To avoid blocking of operations, before travelling to any of the countries listed above, please notify the bank that you plan to make payments in these countries. You can do this in any of the following ways.

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  • Via Danske eBank: by selecting the menu option ‘Accounts’-> ‘Card Payment Restrictions’, you will see a list of risk-related countries. Select the country of your destination, set the period of time of your visit, and select the cards that should not be subject to restrictions. At the end of the specified period, the system will monitor your card again and will not allow suspicious payment operations to be carried out..

Please be attentive
  • Before travelling abroad, make a note of the long Danske Bankas telephone number and have it with you at all times.
  • When using your card abroad, be more cautious than usual.
  • Do not pay by card in suspicious locations.
  • Use only secure, well-illuminated ATMs (in shopping centres and banks).
Bank advisers will advise you and answer all of your questions. Please contact the nearest Danske Bankas customer service branch, call 1636 or send us an e-inquiry.
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